Thanks for your interest in our Panama City Beach Condo vacation rentals at Blue Sun Properties. We have taken the time to put together this list of Frequently Asked Questions to help you decide where you would like to stay during your vacation. It is our goal to make sure that you have a memorable stay and are a returning guest of our condos. If you have specific questions that are not answered below, please don’t hesitate to contact us.
Q: Who manages your condo?
A: We own several condos and manage others as well. We manage the deposits, payments, housekeeping, maintenance, rental policies, etc.
Q: Who do I pay the deposit to?
A: All payments will be made to Blue Sun Properties via Credit Card.
Q: How do we get the key?
A: We use a keyless entry system for our condos. You will receive a key code prior to your arrival.
Q: Do you offer any discounts for the dates of (arrival date) to (departure date)?
A: We have priced our condo rental rates to be very competitive with other condos of like kind, quality, and location. As a rule, we are fairly firm on our prices.
Q: Is the condo available for (dates)?
A: We have a calendar that we keep updated on our site and if the dates are not shown in red, then it is available. We don’t mind looking just to verify for you though.
Q: Are extra days available?
A: We rent the condo from Saturday to Saturday as a matter of policy. Blue Sun Properties has a Minimum Reservation Requirements – All properties require a three (3) night minimum reservation. Longer reservations may be required during peak seasons and/or holidays. Weekly reservations may be required for some properties during peak seasons and/or holidays.
Q: How much deposit is required?
A: An advance deposit equal to 30% is required per unit at the time of booking. The advance payment will be applied toward the total rent, taxes and fees due.
Q: What is the cancellation Policy?
A: A sixty (60) day notice is required for cancellation. Cancellation that are made 60 days or more in advance will result in a full refund except for non-refundable damage waiver, non-refundable trip insurance, and reservation processing fee. Cancellations made less than 60 days prior will result in forfeiture of full advanced payment unless you have purchased Trip Insurance. Cancellations made less than 30 days will result in forfeiture of full payment unless you have purchased Trip Insurance. Trip Insurance fee is non-refundable. Reservations made less than 60 days in advance are non-refundable unless you have purchased Trip Insurance. Cancellation or early departure does not warrant any refund of rent or deposit.
New Reservations made 30 days or less prior to arrival are to be paid in full and are non-refundable.
Blue Sun Properties does NOT RESCHEDULE TRIPS WITHIN 30 DAYS OF ARRIVAL DUE TO ANY UNFORESEEN CIRCUMSTANCES.
Q: When is full payment due?
A: Full payment is due 30 days prior to arrival.
Q: Are there any extra fees?
A: Florida State Tax.
Q: When is check in/check out?
A: Check-in time will begin after 4:00 p.m. Due to our high housekeeping standards, not all units will be available for check-in at 4:00 p.m. This is especially true during peak seasons. Check-out time is at 10:00 a.m.
Q: I have a very small dog that is house broken. Is it OK to bring our pet?
A: Pets are not permitted in any Blue Sun Properties vacation accommodation.
Q: Is there a housekeeping charge?
A: Yes, there is an additional housekeeping charge.
Q: When is the maid service?
A: There is no daily maid service.
Q: Where is the garbage chute?
A: There is a trash closet/chute on every floor.
Q: Where do I park?
A: You may park in the garage located Across the Street.
Q: Where is the closest grocery store?
A: Publix on Middle Beach road
Wal-Mart on Front beach road